Questions to ask your
prospective
removal company.....
|
|
|
Millars
Furniture Removals |
Other
Removalists |
|
1. |
Is
your removal company a
recommended reputable
removalist? |
Yes
þ
|
o |
|
2. |
Are
they an accredited
removalist? |
Yes
þ
|
o |
|
3. |
Will
the company provide a
dedicated Relocation Manager
for YOUR removal? |
Yes
þ
|
o |
|
4. |
Are
the staff involved in your
relocation Government
accredited and trained in
the
safe handling of furniture
for transit? |
Yes
þ
|
o |
|
5. |
Is
there an written Insurance
Policy Document supplied to
you outlining exactly what
you
are covered for? |
Yes
þ
|
o |
|
6. |
Is your removalist separate from
your insurer to avoid
conflict of interest? |
Yes
þ
|
o |
|
7. |
Can the company provide
testimonials of clients who
have recently moved with
them? |
Yes
þ
|
o |
|
8. |
Is the company able to be
contacted outside of normal
business hours if
circumstances change
whilst a vehicle is
en-route? |
Yes
þ
|
o |
|
9. |
Does the company use purpose
made, double thickness felt
blankets to protect your
valuable furniture during
transit? |
Yes
þ
|
o |
|
10. |
Does the removal company
provide PORT-A-ROBES to
minimize clothing being
crumpled
and damaged in transit? |
Yes
þ
|
o |
|
11. |
Does the company use, NEW,
clean double reinforced
removal cartons? |
Yes
þ
|
o |
|
12. |
Are they able to supply
professional standard
packaging materials at cost? |
Yes
þ
|
o |
|
13. |
Is your removal estimator
accredited and posses many
years of experience within
all jobs
specific to the industry? |
Yes
þ
|
o |
|
14. |
Is your removal company
trusted to carry NEW
furniture for some of
Australia's leading retail
chains? |
Yes
þ
|
o |
|
15. |
Is your removal company
trusted to transport time
critical shopfittings for the biggest
names
in Australian retailing
Australia Wide? |
Yes
þ
|
o |
|
16. |
Are the vehicles utilised to
transport your furniture and
personal effects less than 3
years of
age, and in excellent
service order and repair? |
Yes
þ
|
o |
|
17. |
Are the removal vehicles
serviced regularly to ensure
NO breakdowns or delays
during
transit? |
Yes
þ
|
o |
|
18. |
Is
your removal company a
nationally recognised
household name in furniture
removals with
the record of customer
service to support it? |
Yes
þ
|
o |
|
19. |
Can
your removal company provide
you with BACKLOADING rates
for every removal so as to
save YOU money? |
Yes
þ
|
o |
|
20. |
Can
your removal company base
your load date around YOUR
requirements and NOT their
suitability? |
Yes
þ
|
o |