Millars Furniture Removals, Local & Interstate Removals, Storage and Backloading Services - Australia Wide Furniture Relocations and Furniture Removal Services - Gold Coast, Brisbane, Cairns, Sydney, Canberra, Melbourne, Adelaide, Tasmania, Perth, Darwin, Alice Springs.
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F.A.Q. continued........

What experience and credentials do you have with regards to insurance?
To ensure that the best possible up-to-date advice and claims assistance is provided to our valued clients, Millars Furniture Removals employ a specialist transit insurance broker for all of our insurance needs.

Arrowsmith & Petruccelli Insurance Brokers Pty. Ltd. are the best in the industry and all of their insurance products are underwritten by ALLIANZ Australia Insurance Limited for your peace of mind.

Not many removalists can say they have Australia’s biggest name in insurance backing their work.

For instant Transit Insurance Quotations, Bookings and Online Payment follow the link below, direct to our insurers.      http://www.removalsinsurance.com.au

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How will I know what I am covered for?
The Product Disclosure Statement (PDS) summarizes what the policy covers, the various cover options available to you and what it does not cover. Upon purchasing your transit insurance a policy document will also be provided to you.

I don’t think your insurance is going to be sufficient for my needs so what should I do?
If you need advice or your insurance needs are different from the cover available, we recommend that you contact our Insurance Broker,
Arrowsmith & Petruccelli Insurance Brokers Pty. Ltd, they will undoubtedly be able to point you in the right direction as to the product that is most suitable to your needs. Their website for your convenience is http://www.removalsinsurance.com.au.

I thought your insurance would cover my move?
There are many circumstances for which we, your removalist, may not be liable to make good any loss or damage to your goods. This is where advice from a specialist transit insurer can guide you to making the best decision for your families insurance.

I do want to take out insurance for my relocation but do I have to purchase a policy from you?
No, you are under no obligation to take out transit and/or storage insurance with us even though you are booking your move through us. It is your choice with whom you insure.

Really, it’s not likely there will be any damage or loss to my goods is it?
Despite the superior care and expertise that you will receive when booking your move with Millars Removals, accidents can still happen and some things are out of our control. We will endeavour to ensure there is absolutely no loss or damage, but we do recommend you do take out a level of extra  cover.

I have been told that I will not be able to take out an insurance policy if I pack the cartons myself, is this true?
No, the Customer Goods in Transit and Storage Insurance can cover cartons that have been packed by you as long as you supply an itemised valued list of contents for each carton. However be aware that such goods are insured only for restricted cover.

Will I have to pay an excess if I need to make a claim on my transit insurance policy?
Yes, the Customer Goods in Transit and Storage Insurance does have an excess which is set out in the PDS.

   IMPORTANT  

If any information is unclear or if further clarification is required with regards to anything to do with transit insurance we recommend you give us a call on 0433 221 453, or phone our insurer, Arrowsmith & Petruccelli Insurance Brokers Pty Ltd., direct for clarification on 1300 880 253.

Please do not place a booking with us or any removal company until all details pertaining to insurance are clear.

© Copyright - Millars Furniture Removals 2008

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